How much firewood do I need?
This depends on your heater's kW rating (check the compliance plate) and how often you burn. Use our Firewood Finder above for a personalised recommendation.
What's the difference between Standard and Double Split?
Standard Split pieces are about the size of a loaf of bread. Double Split pieces are thinner โ about the width of a wrist or a wine bottle โ and suit smaller fireboxes or quicker-lighting fires.
Do you deliver to my area?
We deliver across Melbourne and the Mornington Peninsula. Delivery happens within a standard window for your suburb โ see our [Delivery page] for days and zones.
Where does the bin get placed?
Up to 20m from the street. We don't deliver to the door.
Can I subscribe instead of ordering one-off?
Yes โ Swap & Burn subscriptions run weekly, fortnightly, every 3 weeks or every 4 weeks. You can also just order a single bin with no ongoing commitment.
What if I already have a wheelie bin from another supplier?
We'll swap it for one of ours at no extra bin fee โ select "Wood Refill / Bin Swap" at checkout.